
Losing even that level of contact with her was hard. What was even harder was the sense that, as her attorneys for health and welfare, we would have to make decisions about what interventions she would receive if her health declined further. We braced ourselves for the worst while hoping for the best (though everything on the news leads one to expect the worst). Being unable to visit, we were entirely reliant on reports from the nurse responsible for her care at any given moment. Fortunately, we didn't have to make any hard decisions because her health gradually improved and she was discharged after 9 days.
Each day, I called at what I thought would be a convenient time for them. Occasionally, the designated nurse was available to talk; more often, I had to try multiple times (6 or 7 on some days) between work meetings to catch them: I don't know how many patients each nurse was responsible for, but obviously they were doing full barrier nursing, with all that means in terms of changing PPE after seeing every patient. After the first 2-3 days I gave up asking for medical details such as temperature or blood pressure or what medications she was on because it took so long for the nurse to access the notes (either paper or on the electronic record) that the costs to them of doing so outweighed the benefits to me of having a full picture of her progress. So I just heard the things that they could easily remember: whether she was up or in bed, how well she was eating, whether she was singing. I think when Mum stops singing, that will really be the time to worry!
I'm very grateful to the different care teams (and support staff) looking after Mum in both hospital and the care home, but the Covid situation brings into sharp relief how essential those people are to mediate between family and people like Mum, who can't use any technology for communication themselves. That creates a really narrow channel of communication.

I'm learning a lot about the human body through the process of doing two sessions a week on it (remotely) with the grandsons. We're particularly enjoying Operation Ouch and Kahoot! quizzes. I have also learned to be a barber, but won't be taking it up as a profession.
